We do our best to get you the right products as quickly as possible. But, unfortunately, sometimes mistakes happen. If you receive the incorrect items, or your order is damaged, please let us know immediately and we’ll make it right. If you’ve just changed your mind, we’re happy to accept your return or exchange request within 90 days of receiving your order. Returns and/or exchanges must be received in their unopened, undamaged original packaging. Please contact our Customer Service team at Support@Natursutten.com to initiate a return or exchange.